SimplyPure Whole House Water Filter System by InnerLight

Frequently Asked Questions

Q1: Why is the SimplyPure™ Whole Home Water System important to your family’s health?

Q2: What is the difference between SimplyPure™ and “Countertop” or “Under the Counter” units?

Q3: I already have a “point of use” unit (i.e. Regency, Jupiter), do I still need SimplyPure™?

Q4: Can I use SimplyPure™ for my well water?

Q5: How is SimplyPure™ installed if I have well water?

Q6: How can I get more technical information about SimplyPure™ regarding specifications and comparisons
      regarding price and effectiveness?

Q7: How can I receive the Preferred Customer Discount of 15%?

Q8: Where is the system installed?

Q9: Are filters included when I purchase the SimplyPure™ System?

Q10: When do I change the filters?

Q11: Does the system need to be backwashed regularly?

Q12: Does the system come with a warranty?

Q13: Can the SimplyPure™ system be used for businesses and other commercial buildings?

Q1: Why is the SimplyPure™ Whole Home Water System important to your family’s health?
It is a purification system that removes up to 99% of all contamination, biologicals, chemicals, metals, etc, at every faucet in your home. This purification process returns the water to a pure state, which is a neutral pH. This is important because we inhale and absorb chemicals in the shower or bath at a much greater rate than we do through drinking. Pure water throughout the home is baseline to foundational health and maximizes the effect of all supplementation we take.

Q2: What is the difference between SimplyPure™ and “Countertop” or “Under the Counter” units?
SimplyPure™ is a “Point of Entry” system, meaning it is for the entire home, including every faucet and shower head both inside and outside the home. It is installed at the point your water source enters the house/condo/townhouse/office/place of business. A counter top unit is a “Point of Use” system and only affects the water at that faucet where the unit is installed.

Q3: I already have a “Point of Use” unit (i.e. Regency, Jupiter), do I still need SimplyPure™?
In no way does a “point of use” system eliminate the need for a whole home system. Most point of use systems only affect color, taste and odors. Those that are designed to raise the pH of water will be MUCH more effective if they start with the clean, pure water that our whole home system provides at every faucet. SimplyPure™ will enhance the performance of all “point of use” systems.

Q4: Can I use SimplyPure™ for my well water?
Yes, as long as there is annual testing to determine your water is safe and potable (safe to drink). Because water conditions change, we also recommend simple chlorine pretreatment, similar to the floaters used in swimming pools, or another method that meets your well configuration. SimplyPure™ will then remove the chlorine and other contaminants, bringing the water back to a pure state.

Q5: How is SimplyPure™ installed if I have well water?
SimplyPure™ would be installed in the usual manner. SimplyPure™ would be the last process before the water moves throughout your home. Your plumber will guide you with this process.

Q6: Are there any comparisons to other water filters regarding price and effectiveness?
The Whole House Water Filter Comparison Chart will give you all the information you need in regard to specifications and filtration media used in comparison to other water filters.

Q7: How do I receive the Preferred Customer Discount of 15%?
Go to the website http://www.innerlightinc.com/balanceph. After choosing your country, click on “Preferred Customer Savings” in the “Shop". Type in your details and follow the instructions (do not choose the Autoship option). You will then automatically receive the 15% Preferred Customer discount for the SimplyPure™ system.

Q8: Where is the system installed?
Your plumber will install the system on the main in-line water feed to your home after the pressure regulator (if you have one) and prior to the hot water heater. It is most commonly installed in the garage or basement. The system must be installed with enough clearance to change the filters – 6 inches minimum clearance from the ground (for more information please see our SimplyPure™ Water Filter Installation Guide).

Q9: Are filters included when I purchase the SimplyPure™ System?
Yes, they are.

Q10: When do I change the filters?
Under normal circumstances with municipally treated water, filters should be replaced annually and will be available through InnerLight. In certain circumstances, such as some well waters where there is an exorbitant amount of sediment, pre-filters can be changed more frequently for maximum performance (for more information about filter replacement please see SimplyPure™ Water Filter Replacement).

Q11: Does the system need to be backwashed regularly?
No, there is no backwashing necessary. Typically, only units that utilize loose filtration media need to be backwashed on a regular basis. The SimplyPure™ unit is self contained and only the filters need to be replaced (approx. once annually).

Q12: Does the system come with a warranty?
Yes, the system is covered under a one year warranty, if installed by a licensed plumber or contractor. The owner’s warranty card also must be on file at InnerLight. The system should last approx. twenty years without problems once installed correctly (for more information about warranty please see SimplyPure™ Water Filter - System Warranty).

Q13: Can the SimplyPure™ system be used for businesses and other commercial buildings?
Yes, however if there is more than one “point of entry” at the business a unit would have to be installed at each point. It is recommended that with installations in which water pressure is over 80psi, a pressure regulator is installed before the system.

SimplyPure™ Whole House Water Filter System

Preferred Customer Price: $1,320.00

(to receive the 15% discount, please click Preferred Customer Savings)

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